Lace United

We understand how important it is for your orders to arrive on time. Due to the ongoing Canada Post strike, we’re making adjustments to ensure minimal disruption to your experience.

In-Transit Orders

For orders already in transit via Canada Post:

• Your packages are secure and will be delivered as soon as operations resume.
• Delays are expected, but rest assured, we’re monitoring the situation closely and will update you as new information becomes available.

New Orders

Moving forward, we’re excited to announce a switch to UPS for all new shipments:

• Canada, United States, and Worldwide: UPS will now handle all deliveries, ensuring reliable service and timely tracking updates.
• This change allows us to maintain consistent and efficient service regardless of postal disruptions.

Important Note About PO Boxes

Please note that UPS does not deliver to PO Box addresses. If your shipping address is a PO Box, we recommend providing an alternative address during checkout to avoid delays.

What You Can Expect

• Clear and accurate tracking for your orders.
• Faster processing and delivery times.
• A commitment to keeping you informed every step of the way.

If you have any questions or concerns about your order, please feel free to reach out to our team HERE.

Thank you for your patience and understanding as we work to provide the best possible shipping experience.

Located in the heart of downtown Toronto on Queen St. West, ODTO features the rarest footwear, streetwear, collectibles and art from around the world.